Raising Cane's

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Content Developer

Content Developer

Requisition ID 
Job Locations 
Department (Portal Searching) 
Location : Address 
6800 Bishop Rd
Location : City 
Location : State/Province 
Location : Postal Code 

More information about this job


This role is responsible for designing, developing and maintaining learning and development documentation/programs and implementation to support companywide initiatives and projects. Outputs include e-learning, video, interactive pdf, ILT, VILT and text based materials. This role will be responsible for staying current with trends and digital delivery methods to keep Cane’s materials and systems relevant and efficient.


This is a full time position based in our Plano, Texas Restaurant Support Office and reports to the Director of Training Development.


  • Develop new learning courseware and programs; design blended learning solutions
  • Define learning objectives based on requirements and using sound instructional design expertise
  • Collaborate with subject matter experts to collect content for training solutions
  • Develop or work with vendor to develop course content
  • Create testing and evaluation to ensure solutions meet the objectives
  • Maintain and update existing content
  • Represent training on cross-functional teams to identify potential training intervention needs
  • Act as internal consultant by analyzing and recommending solutions to Training issues relating to assigned program or section area
  • Establish and execute project plans to deliver projects on-time and within budget.
  • Serve as the innovative expert for training systems and tools, staying current of trends and tools, and providing direction and assistance on the development of new and effective ways to train.
  • Act as the primary liaison with IT to develop and manage systems to implement and maintain training technology
  • Follow through to completion with delegated assignments


  • Bachelor’s Degree required, or equivalent experience
  • 4+ years of experience in a Content Development, E-Learning Development, or similar role
  • Advanced experience E-learning design software (such as Captivate or Articulate Storyline)
  • Ability to create videos using video editing software (such as Camtasia)
  • Experience in the Restaurant industry highly preferred
  • Working knowledge of InDesign, Photoshop and Illustrator
  • Knowledge of mobile learning solutions
  • Expertise in Microsoft Office (Word, Excel, Outlook and Powerpoint)
  • Aptitude to do computer work on a daily basis, minimum of 4 hours per day
  • Capability to air travel 15% of the time, requiring overnight stays and occasional weekend travel
  • Ability to work on a full-time basis at the Restaurant Support Office in Plano, TX


The intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Knowledge of instructional design standards and adult learning principles
  • Ability to determine methodologies for effective learning
  • Proficiency in building and maintaining good working relationships with subject matter experts and key stakeholders
  • Strong attention to detail, including editing and proofreading skills
  • Excellent interpersonal skills
  • Strong verbal and written communication skills
  • Ability to shift priorities based on the current business needs and to make progress on multiple, concurrent projects
  • Ability to develop and follow through on plans for both simple and complex projects
  • Personal demonstration of Raising Cane’s culture

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