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Research & Development Manager

Research & Development Manager

Requisition ID 
Job Locations 
Department (Portal Searching) 
Location : Address 
6800 Bishop Rd
Location : City 
Location : State/Province 
Location : Postal Code 

More information about this job


The Research & Development Manager will be responsible for bringing the menu and packaging development strategies to life through all touch points including but not limited to; innovation, development, testing, validation and optimization of products and packaging. Will manage all phases of product development from ideation through launch and provide ingredient, process and related technical knowledge to support innovative solutions. 


To be successful in this role this person should be curious, pragmatic, highly collaborative and comfortable working in a fast-paced environment. An ability to laugh, go with the flow, work hard and have fun is a must.


Product Development

  • Lead the research, development and launch of assigned R&D projects.
  • Appropriately scope the technical development and testing needs for each project.
  • Build a working knowledge of all production lines and the processes associated with assigned projects (food or paper). Understand the impact of these processes on the finished product.
  • Tapped into the trends and future of the food industry. Bring forward insights, new technologies and application opportunities to support the menu strategy.
  • Develop and conduct internal and consumer sensory panels in coordination with the Research Manager.
  • Develop specifications and attribute measures to ensure long term scale of recipes and ingredients.
  • Review and authorize new or enhanced specifications and qualify supplier’s capability to meet design.
  • Deliver projects successfully against defined key metrics: brand, customer, operations and financial acceptance.

Program Management

  • Organize, track and maintain details on projects. Ability to manage multiple projects at once as assigned.
  • Manage all bench to commercialization objectives in a timely manner. Work collaboratively in cross functional teams to meet project deadlines and project metrics.
  • Restaurant process proficient with foresight into the impact of ingredient or process changes.
  • Build supplier partnerships by working in conjunction with Procurement and Total Quality to leverage and deliver quality ingredients.
  • Conduct preparation and presentations for Senior Leadership team and product showings.
  • Naturally curious, continuously learning, exploring, vetting and researching food and packaging ideas which relate to the business. 




  • R&D experience, working within or for a franchise system a plus.
  • Demonstrated ability to manage multiple complex projects and initiatives simultaneously with a results oriented approach. Skilled in time management and organization with excellent attention to detail.
  • Must enjoy working and collaborating with many different people.
  • Strong interpersonal, verbal and written communication skills with the ability to make clear, concise and convincing ingredient related recommendations.
  • Basic ability to make appropriate business judgment and recommendations independent of supervisor.
  • Computer proficiency (Office suites, internet, documentation control, Genesis a plus)
  • Must be familiar with USDA/FDA regulations and standards.
  • Travel will be up to 20%.

Required Core Competencies

  • Ability to partner with the VP of Research and Development and the Senior VP of Marketing to drive the overall menu and packaging direction for the brand.
  • Extensive knowledge about ingredients and paper costs, development and innovation techniques. Utilize knowledge of scientific research principles, practices and protocols in research projects.
  • R&D project management and positive influence.


  • BS/MS degree in Food Science, Chemical Engineering, Packaging Engineering or related field. With 5 - 7 years of work experience in research and development within the food service industry. 


The intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable Crewmembers with disabilities to perform the essential functions.

  • Aligns with Cane’s culture
  • Takes initiative
  • Has excellent interpersonal and communication skills
  • Ability to multi-task
  • Ability to work under deadlines
  • Ability to think analytically
  • Ability to recognize problems and problem solve
  • Ability to set goals and convert plans into action
  • Ability to prioritize tasks and manage time
  • Organized and able to manage multiple priorities
  • Flexibility and capability to thrive in an changing environment

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