• OPS Assessor

    Job Locations US-LA-New Orleans
    Requisition ID
    2018-7497
    Department (Portal Searching)
    Restaurant Excellence
    Location : City
    New Orleans
    Location : State/Province
    LA
    Location : Postal Code
    70072
  • Overview

    This position is responsible for ensuring Raising Cane’s restaurant compliance with operational performance standards and procedures by assessing each restaurant at least twice quarterly.

    Responsibilities

    Job Responsibilities:

    1. Using formatted assessment documents, conducts restaurant assessments and documents results. Assessments will include, but are not limited to checking temperatures of products and food service equipment, checking product quality, stock and in standard, restaurant and equipment is clean and up to standards, outside and inside cleanliness, various operating systems, departmental specific iniatives, customer service, food handling/safety sanitation and operations procedures are up to established standards.
    2. May have to provide on-site counseling to restaurant manager/franchisees to explain exceptions on the assessment report and develops procedures to correct the exception.
    3. Prepares and submits status report to management regarding current assessments, projects and any other information necessary.
    4. Performs special projects as directed by management and other duties and responsibilities as requested by management.
    5. Responsibility for adhering to budgetary guidelines.
    6. Required to stay current of all operations, cleanliness, facilities and department standards.
    7. Prepares own schedule of restaurant visits with guidance from management, schedules all travel and adheres to travel as prepared.
    8. Attends operations and department meetings as needed.

    Qualifications

    EDUCATION (OR EQUIVALENT EXPERIENCE):

    • College degree in related fields preferred

    QUALIFICATIONS/REQUIREMENTS:

    • Based in an area depending on need
    • 70% Travel
    • Microsoft Proficient with a focus on Word and Excel
    • Three plus years of restaurant management experience or related experience
    • Excellent presentation delivery and writing skills
    • Excellent communication skills
    • Serve Safe Certification
    • Three plus years of experience in a position that requires heavy attention to detail
    • Approval from current General Manager and Operations Advisor

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