The Quality Systems - Restaurant Operations Manager supports organizing, developing, and maintaining all Center of Excellence content and programs. The content is used for several programs and functions including Restaurant Performance Standards, Food Safety, and Customer Relations. Programs and content exist to support the Restaurants and provide performance data back to Subject Matter Expert (SME) teams at the Restaurants and Resturant Support Office. Content is managed across several software systems and needs to be organized to be in alignment with training procedures, operational expectations, and relevant performance goals reporting. This role will be responsible for staying current with Quality, Food Safety, and Customer Experience trends and tools to keep Raising Cane’s content and systems relevant, efficient, and effective.
The intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.