• HR Coordinator (Recruitment Support)

    Job Locations US-NE-Lincoln
    Requisition ID
    Department (Portal Searching)
    Human Resources
    Location : City
    Location : State/Province
    Location : Postal Code
  • Overview

    The Crew Resources Coordinator provides administrative support to all the functional areas of the Crew Resources Department. He/she works diligently to successfully complete all assigned initiatives, activities and functions for the entire Crew Resources Department. He/she ensures appropriate level of communication and assistance is maintained so that the supervisors are supported as needed/necessary. The CR Coordinator makes many professional interactions and must maintain high levels of confidentiality.


    1. Reviews Resumes:  Evaluates incoming resumes; determines which candidates should be considered for employment.
    2. Manages Interview Process:  Tracks candidates; conducts phone screens; conducts in-person interviews; obtains candidate’s references and performs reference checks; delivers all information to the Payroll Department for crewmember files.
    3. Maintains Recruiting Records:  Completes weekly status reports that includes position status, candidates applied and candidates interviewed; tracks area and regional hiring trends including compensation rates and reports significant market changes.
    4. Promotes Internal Job Postings:  Encourages managers to develop Cane’s crew and identifies internal candidates qualified for promotions.
    5. Coaches Managers:  Coaches hiring managers to become proactive in recruiting practices; assists managers in final hiring decisions when necessary.
    6. Attends Job Fairs:  Recruits crew at colleges, universities and job fairs; maintains resources for job fairs.
    7. Works within a Budget:  Follows a pre-determined budget; strives to maintain targeted cost per hire rates.
    8. Maintains Legal Compliance:  Ensures diversity in the workplace; complies with EEOC standards.
    9. Project Management:
    • Advises management on the formulation and administration of plans and policies for Crew Resource activities.
    • Develops, revises and implements Crew Resource policies and procedures.
    • Acts as internal consultant by analyzing and recommending solutions to Crew Resource issues relating to assigned program or section area.
    • Prepares and maintains internal and external reports/processes as requested/necessary.
    • Follows through to completion with delegated assignments.
    • Assists with developing, coordinating and recommending changes for the improvement of workflow in the program or section area.
    • Leads/participates on cross-functional project teams.

          10. Internal and External Support:

    • Provides support to Restaurant Support Office and Restaurants regarding Crew Resource functions (payroll, benefits, Crew relations, and operations support).
    • Develops methods and procedures for compiling and analyzing data for reports and special projects.
    • Performs additional duties as assigned.

          11. Assist in Strategic Planning and Implementation:

    • Assists with Crew Resources policies and procedure alignment.
    • Answers non-routine requests for information on policy interpretation.

         12. Department Project Tracking and Scheduling:

    • Maintains tracking of a departmental projects.
    • Conducts periodic audits of Crew Resource activities to ensure compliance with policies and procedures.


    • Associates degree required, bachelor’s degree preferred, or equivalent experience
    • 2-5 years of professional level experience in Human Resources
    • PHR or SPHR preferred
    • Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)


    The intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable Crewmembers with disabilities to perform the essential functions.

    • Takes initiative
    • Ability to multi-task and prioritize tasks
    • Has excellent interpersonal and communication skills
    • Ability to handle highly-confidential information
    • Ability to provide analysis of systems
    • Ability to recognize problems and problem solve
    • Must be detail oriented
    • Must possess strong verbal and written communication skills
    • Exhibits Raising Cane’s Culture
    • Ability to travel up to 25%


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